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Freshdesk Contact Center logo Connect Freshdesk Contact Center to Basedash

Freshdesk Contact Center is a customer service platform Connect Freshdesk Contact Center to Basedash to surface KPIs, compare trends, and automate reporting updates.

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Chat with Freshdesk Contact Center data

Imagine ChatGPT or Claude but with full context of your business applications. Ask directly and Basedash can answer using your connected data sources.

  • What's my Freshdesk Contact Center growth trend over the last month?
  • Show Freshdesk Contact Center revenue by segment and region.
  • Which Freshdesk Contact Center customers are most likely to expand this quarter?
  • Break down churn by plan from Freshdesk Contact Center data.

Example conversation

Show me top customers over the last month

There are a few ways to define top customers. We can rank by revenue, order count, or retention impact. Which one should I use?

Do it by revenue growth

Done. I created a ranked table and chart split by account segment and billing plan.

Low-technical

Ask in plain language and refine with follow-up questions.

Custom context

Basedash learns your KPIs, schemas, and internal terminology.

Agentic

Runs multiple queries, resolves errors, and iterates automatically.

Basedash Warehouse

Connect your Freshdesk Contact Center data with 750+ other apps

Bring everything into one place and see how Sales, Finance, Product, and operations connect.

  • Connect your data and Basedash automatically sets up a warehouse.
  • Run large analytics queries without affecting your production app performance.
  • Built on ClickHouse so your data remains portable and flexible.

Other Support data sources

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See a live walkthrough

We can walk through how Basedash models Freshdesk Contact Center data and answer questions for your exact use case.